Privacy Policy

1. Information We Collect

When you join our waitlist, we collect your name, email address, phone number, your dog's name, and any notes you provide. This information is used to manage your waitlist status and communicate with you about our services.

Legal Basis: We process this information based on your consent and our legitimate interest in providing waitlist services.

2. How We Use Your Information

• To contact you about your waitlist status and related services.
• To respond to your inquiries or requests.
• To improve our services and customer experience.
• To comply with legal obligations.

We may contact you by phone, text message, or email. Message and data rates may apply. We will not use your phone number for marketing unless you have explicitly opted in.

3. Data Retention

We retain your information only as long as necessary to manage the waitlist and provide our services, or as required by law. You may request deletion of your information at any time by contacting us. We will respond to deletion requests within 30 days.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Vercel (hosting), Resend (email), Twilio (SMS) - only as necessary to provide our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party providers are bound by contractual obligations to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure hosting, and access controls.

6. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@thedogyard.com. We will respond within 30 days.

8. Cookies and Tracking

We use essential cookies to operate our website. We do not use tracking cookies or analytics without your explicit consent. You can control cookie settings through your browser.

9. Age Restrictions

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@thedogyard.com.

Data Controller: The Dog Yard
Email: info@thedogyard.com